Registration closes Thursday, June 4th at 5:00pm

Late and Walk-In Registrants will be charged a $10 late-registration fee*

The Emotional Intelligence (EQ) Advantage: Use EQ to boost your professional and personal relationships

Emotional intelligence (EQ), the ability to manage one’s own emotions and manage to the emotions of others, is a critical skill in today’s fast-paced and dynamic work environments. Whether as leaders, managers, or individual contributors, developing EQ fosters stronger relationships, enhances communication, and supports sound decision-making.
Although the workplace often involves stress, pressure, and occasional conflict, it also offers opportunities for satisfaction, happiness, and excitement.
These varied emotions significantly influence daily experiences. However, a high level of EQ enables effective emotional management, fostering reassurance and confidence when addressing workplace challenges.
As professionals, our role goes beyond being subject matter experts. It involves building trust, fostering collaboration, resolving conflicts, understanding others’ perspectives, and becoming trusted advisors, all grounded in emotional intelligence.
EQ can potentially revolutionize our professional journey, opening new horizons and opportunities for personal growth.
When we embrace EQ, we don't just feel better. We perform better.

Speaker:  John Spencer

John is a nationally recognized speaker on soft skills, known for his relatable approach and valuable insights, particularly in emotional intelligence. His expertise has made him a trusted presenter at ARMA chapter meetings and national conferences.

With over 30 years of experience leading teams, managing projects, and building relationships in complex organizations, John has developed a deep understanding of soft skills, especially emotional intelligence, and their importance in the workplace.

Since 2008, John has held multiple leadership roles within the ARMA community, including several terms as president of the Dallas ARMA Chapter. He has also served as Chapter Advisor for Marketing and Membership and as Senior Chapter Advisor for the ARMA Southwest Region Board. He currently serves on the ARMA Chapter Advisory Committee and will begin his term as a newly elected member of ARMA International’s Board of Directors in July.

John has worked for well-known companies such as Ernst & Young (EY), The Coca-Cola Company, and The Home Depot. He currently serves as the Enterprise RIM Manager for Kemper Insurance in Chicago.

Meeting Sponsor:

XBP Global is a workflow automation leader that leverages decades of industry experience, global footprint and Agentic AI to rethink business process automation and enable digital transformation for our clients.

We offer a complete suite of Document Lifecycle solutions.  Services include: Scanning services to convert your physical archives into easily manageable digital formats, Indexing, Document Scanning, Microfilm and Microfiche conversion to digital, Digital Mailroom (Inbound and Outbound Mail), Mailing Services (Print & Mail, Metering), Large format scanning, Historical and Index Book scanning, Remittance Processing, and Intelligent Lockers.

Send Inquiries To: Gavin Wallace, Sales Executive

Lunch (Buffet opens at 11:30am)

• Buffet includes green leaf salad, meat entrée, starch (e.g. potatoes or rice), vegetables and dessert.

*Late registrants and walk-in attendees are not guaranteed a meal. 

Tickets

$35.00 ARMA Dallas Member
$45.00 after 5:00 pm June 4

$40.00 Guest of ARMA Dallas
$50.00 after 05:00 pm June 4